Questions, answered.
Everything you need to know about consigning, pricing, payment, and pickup. Can't find what you're looking for? Search below or get in touch.
Once a day, Monday through Thursday.
We just ask that you bring items in clean, neat, wrinkle-free, and ready to sell. Everything needs to be "Floor Ready."
If your items can't go directly to the sales floor, they're not ready. If they're not ready to wear or use, they're not ready. We can't clean any items for you.
Yes. If it's small, bring it in on a normal consignment day. For large pieces, check our consignment guidelines first.
Yes — but our team moves fast.
Yes.
No. We price items based on condition, age, and 30 years of consignment experience.
Yes. There's a $10 fee paid upfront when you first consign, then $10 deducted from your account each year you continue consigning.
You receive 40% of the final selling price.
Money goes into your account as soon as an item sells. You can stop by any day during business hours to collect what you're owed — or leave it as store credit toward purchases.
Prefer a check? We can mail one once all of your items have cleared the end of their consignment period. Just send a self-addressed stamped envelope.
Yes. You can authorize anyone to pick up your money — the request must be made in person, and we'll ask whoever is picking up to bring a photo ID.
Approximately 60 days.
When you drop items off, we give you a pick-up date. If you choose not to pick up your unsold items by that date, they become the property of etc.
If you'd like to find them yourself, yes. We can provide a detailed sheet listing everything ready for pickup. If you'd rather we retrieve them, we're happy to — there's a fee of $1.00 per item.
